VAT

VAT is a tax that you pay when you buy goods and services in the European Union (EU), including the United Kingdom. Where VAT is payable it's normally included in the price of the goods or service you buy. Some goods don't attract VAT.

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Not in Europe? - EX VAT Sales

If your country is not in the European Union you do not have to pay VAT, to change the prices on the website to remove VAT, Register/Login and the prices will change for your location, VAT/20% will then be deducted from website prices.

Please Note - Safety items such as Cycling Helmets are VAT exempt, Children's Clothing and some Nutritional Supplements are also VAT exempt

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UK Channel Islands etc - EX VAT Sales

Customers from the UK Channel Islands etc, please select your location as your country, for example Guernsey, Jersey, Alderney etc and VAT/20% will be deducted from website prices.

Please Note - Safety items such as Cycling Helmets are VAT exempt, Children's Clothing and some Nutritional Supplements are also VAT exempt

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Customers in Europe - INC VAT Sales

All customers in the European Union are required to pay VAT/Tax on their orders. In the UK there are three rates of VAT.

Standard rate

You pay VAT on most goods and services in the UK at the standard rate, currently 20 per cent.

Reduced rate

In some cases, for example childrens car seats and domestic fuel or power, you pay a reduced rate of five per cent.

Exempt

Safety items such as Cycling Helmets are VAT exempt, Children's Clothing and some Nutritional Supplements are also VAT exempt

How VAT is Calculated?

When someone charges you VAT they multiply the original ('net') price of the item or service by the VAT rate to calculate the amount of VAT to charge. They then add the VAT amount to the net price to give the 'gross' price - the price you pay.

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European Community/EC Territories

Austria AT
Belgium BE
Bulgaria BG
Cyprus CY
Czech Republic CZ
Denmark - excluding Greenland DK
Estonia EE
Finland FI
France - excluding overseas departments FR
Germany - excluding Busingen and Heligoland DE
Greece - excluding Mount Athos EL
Hungary HU
Ireland IE
Italy - excluding Livigno and Campione d'Italia IT
Latvia LV
Lithuania LT
Luxembourg LU
Malta MT
The Netherlands NL
Poland PL
Portugal PT
Romania RO
Slovakia SI
Slovenia SK
Spain - excluding Canary Islands, Ceuta and Melilla ES
Sweden SE
UK GB

Note: The Isle of Man and Monaco are treated for VAT purposes as if they were part of the UK and France, respectively, although they are not officially part of the EC.

Non-EC Territories

Andorra
Channel Islands
Gibraltar
Liechtenstein
San Marino
The Vatican
The Canary Islands
The overseas departments of France

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BFPO/FCO Addresses

We can refund VAT sent to BFPO and FCO addresses, as long as the address is located outside of the UK.

BFPO Addresses Based within the EU:
Before we can issue a VAT refund for an order dispatched to a BFPO address which is within the EU, UK VAT legislation requires us to obtain a "certificate of entitlement" confirming that the items have been dispatched to and received by a qualifying body or person as set out in paragraph 14.2 of HM Revenue and Customs Notice 725 dated December 2009.

We will accept a copy of the order receipt which was dispatched with the item(s), signed and stamped by the head or acting head of the embassy, high commission, consulate, visiting force contingent or international organisation, with evidence of the official status of the signatory.

For goods which are dispatched to BFPO customers in Cyprus or Germany, we require a certificate from the person placing the order uniquely identifying the supply for which relief is claimed, and claiming entitlement as follows:

- for British forces in Cyprus - under Article 14(1)(g) of EC Council Directive 77/388/EEC, or
- for a visiting force in Germany - under Article 15(10) of EC Council Directive 77/388/EEC.

We require this certificate in accordance with Section 14 of HM Revenue and Customs Notice 725 dated December 2009. If this certificate is not supplied, we cannot make a refund.

Please send the stamped receipt or certificate, quoting all the qualifying order numbers for which VAT has not been refunded to:

Velodrome Shop
Unit 5 Worton Drive
Worton Grange
Imperial Way
Reading
Berkshire
RG2 0TG

Alternatively, you can e-mail this information in PDF format.

The BFPO website contains a list of goods which may not be shipped to BFPO addresses, click here for further information.

As a consequence large items including bikes, frames, trainers, bike boxes and workstands may not be sent to BFPO addresses. This is a restriction set by the BFPO.

FCO addressed refunds:
Before we issue a VAT refund for an order dispatched to an FCO address, UK VAT Legislation requires us to obtain a certificate of receipt from the FCO confirming that the items have been dispatched to and received by a member of the FCO.

We will accept a copy of the order receipt which was dispatched with the item(s). The sender must include an authorisation stamp and signature of a member of the embassy staff confirming that the order has been received. An FCO headed cover sheet referring to the order(s) should accompany this.

We require this from the FCO within three months of the time of the supply of goods. This is in accordance with paragraph 7.11 of HM Revenue and Customs Notice 703 dated August 2006. If this isn't supplied within three months, we can't issue a refund.

Please send the stamped receipt, quoting all the qualifying order numbers on which you have not been refunded VAT, to:

Velodrome Shop
Unit 5 Worton Drive
Worton Grange
Imperial Way
Reading
Berkshire
RG2 0TG

Alternatively, you can e-mail this information, in PDF format.