Categories

Privacy

Velodrome-STS Ltd t/a Velodrome Shop is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). If you have any requests concerning your personal information or any queries with regard to these practices please contact us Information collected

We collect the information you supply to us through our registration forms, and every time you e-mail us. We also collect information automatically about your visit to our site. The information obtained in this way, which includes browsing patterns, is only used in aggregate form, and as such cannot be used to identify you. This aggregate information is used to aid strategic development and audit usage of the site.

Use of personal information

We process personal information collected for the purposes of providing the best possible service processing any orders you may have made and providing you with information about products and services we offer

If you do not wish to receive information about our products or services, please tick the appropriate box on the registration form.

Use of cookies

Cookies are alphanumeric identifiers that are transferred to your computer's (or alternative web browsing devices) hard drive through your Web browser to enable our systems to recognise your browser and to provide rich shopping features such as recommend products and loyalty discounts, as well as the storage of items in your Shopping Basket between visits. The Help menu in most common browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, because cookies allow you to take advantage of some of our essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any features that require you to Sign in. If you do leave cookies turned on, be sure to sign off when you finish if using a shared computer.

Disclosures

We will not pass your information to any third parties. You can also email us to stop receiving any information about us and our services by contacting us . If you have any queries about our Privacy Statement you should contact us.

Copyright ©

All contents, this include images, artworks and reviews on our website are automatically copyright protected. For more information, please click here - http://www.ipo.gov.uk/pro-policy.htm


Cookies & how they are used

What are cookies and how do they work?

A cookie is a text file containing information that can be remembered by a web browser between pages. When an individual uses a web browser to access the internet their browser can create cookies which are stored on the users computer. Cookies are not programs and therefore cannot contain viruses or other malicious software. They are purely a string of text and numbers. There are two main types of cookies - session cookies and persistent cookies.

Session cookies only last during a single visit. When a user closes their web browser the session cookie information is automatically removed from their computer. Our website uses session cookies for two purposes:

1. Two session cookies are set that temporarily store a unique identifier for each visitor to the website. This identifier is a random series of letters and numbers and doesn't contain any personal or identifiable information. It is used to help count the number of visitors to our website.

2. Two cookies are set by the computer systems that run our website. These cookies are used as part of the process of sending web pages to the user's web browser and are essential - no website using Microsoft technology will work without these cookies.

Persistent cookies are stored by the user's web browser even when the web browser has been closed, so that the next time a user goes back to the website that originally set the cookie, the web site can read information back from the cookie.

Persistent cookies have an expiry date which controls when they are automatically deleted. This can be anything from a few minutes to several years.

We use persistent cookies for the following purposes:

Google Analytics is a system used by many website to record information about who visits a website. Google set five different cookies with expiry dates ranging from 1 day to 2 years. These cookies are used mainly to differentiate between first time visitors to a website and repeat visitors. They do not contain any personally identifiable information. You can find out more about how Google use cookies at http://www.google.com/intl/en/analytics/privacyoverview.html (English only)

We use our own cookies to remember which items a customer has put into their basket. By using a persistent cookie for this, a customer can close their web browser and come back to our website subsequently and still be able to access items that had been put into their shopping basket on a previous visit. This cookie is essential for the functioning of our website as without it customers would be unable to place items into the shopping basket. The cookie lasts for 1 year but is cleared once an order has been placed.

1. We also use a cookie to remember a user's website preferences such as preferred language and delivery country. The first time a customer visits logs in to our website they are asked to confirm this information which is then stored in a cookie set to last for 1 year. Without this cookie the customer would have to re-enter their preferences every time they visit the website.

2. A number of persistent cookies are also set by the computers that run our website. These cookies are solely used to record technical information necessary for our web servers to work properly. No personally identifiable information in stored in these cookies.

3. All cookies used by Velodrome-STS Ltd t/a Velodrome Shop are 'first party' cookies. This means that any cookie set on our website can only be read back from our website. No other website is able to read or access information from any cookie set by our website. We do not use 'third party' cookies which would permit this sort of behaviour by other websites.

Controlling or deleting cookies

Depending on which web browser you use it is possible to control how cookies are used, or to delete existing cookies from your computer. You can find instructions on how to control the use of cookies, or delete cookies from your computer at http://www.aboutcookies.org (English only)

Please remember that if you delete or restrict cookies from our website you may not be able to experience the full benefit of some of the features and services the website has to offer.

Further information

If you have any further questions about how we use cookies please contact us.