International Orders - Customs Duties

Established in 2007, Velodrome Shop is an experienced online retailer so we understand the concerns International Customers may have about ordering from a retailer outside of your country.


International Currency – 
We accept a number of international currencies, full details can be found here


International Shipping –
We ship to all countries, full details can be found here


International Returns Policy -
We accept returns from International Customers, full details can be found here


VAT/Tax Settings  -
VAT is a tax that you pay when you buy goods and services in the United Kingdom. Where VAT is payable it's normally included in the price of the goods or service you buy for more information click here.




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CUSTOMS DUTIES

Customs duties may be applied to your order by your local Government if you are outside of the United Kingdom however all orders are sent with DDP incoterms this involves Velodrome-STS Ltd managing the customs/import duties for you so that there will be no customs/import duties to pay when the order arrives in your country. 

If you are located within the European Union high valve orders may be required to pay a small handling fee of around 5 Euros to your local government for the processing of an international parcel. Further information can be obtained via your local governments import policies for parcels from outside of the European Union.

Should your local government request customs documentation/invoices for your order please contact us for a copy of these documents.